Enterprise Technical Advisor

Company: VirtualVocations
Location: Manchester
Posted on: October 23, 2024

Job Description:

A company is looking for an Enterprise Technical Advisor (Post-Sales Customer Success).

Key Responsibilities

Manage relationships with approximately 15 Enterprise customers to ensure satisfaction and growth
Develop account success plans and implement tailored programs to maximize customer value
Drive customer onboarding, feature adoption, and identify opportunities for expansion and upsell

Required Qualifications

Experience in a post-sales customer success or technical advisory role
Technical understanding of software engineering concepts and practices
Ability to collaborate with cross-functional teams and stakeholders
Strong project management skills and organizational abilities
Experience with metrics and reporting on customer success and engagement

Keywords: VirtualVocations, Salem , Enterprise Technical Advisor, IT / Software / Systems , Manchester, Massachusetts

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