Operations Assistant

Company: Disability Solutions
Location: Taunton
Posted on: November 1, 2024

Job Description:

Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.Our BusinessReworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.Our ValueReworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.All that we're missing is you. Apply today!About the roleCompany DescriptionReworld Environmental Solutions is a leading provider of environmental solutions across a wide range of industries including heavy-light manufacturing, chemicals, pharmaceuticals, consumer products, health and beauty, food, automotive, environmental consultants, municipalities, and other industrial manufacturers. Our services help solve some of the toughest challenges faced by these industries. Our mission is simple: To develop and deliver waste and risk elimination solutions that positively benefit our Clients, our Community, and our Environment.Reworld offers our valued team members:

• Rewarding careers with competitive pay
• No cost Basic Life and Basic AD&D Insurance, as well as supplemental employee life and AD&D and dependent life options
• Industry-leading retirement plan
• Employee Assistance Program (EAP)
• Round-the-clock support through our Health Advocate partnership
• Career development and mentorship
• Educational assistance to help you invest in your future
• And much morePosition Description:The Operations Assistant works side by side with the operations team and facilitates seamless and critical support functionality. In this key role, the coordinator reports directly to the Operations & Logistics Manager and interacts with our clients while working to support the needs of the various groups that manage and lead the Facility. This position performs the full cycle of the customer service function. They also compile supporting documentation for accounting, invoice distribution, customer queries, and collections. Additionally this position includes providing administrative support tasks including but not limited to managing customer distribution information, organizing outbound/inbound field paperwork, support scheduling task, electronic and paper filing, etc.Responsibilities:
  • Internal and external communications and supporting facility managers and client requests. Scheduling support for outsourced transportation when needed.
  • Working within NetSuite, responsible for new customer set-up, MCF document requests, sales order entry, and maintaining pricing by working along-side of the Sales Representatives, Customer Care Representatives & Profiling Team.
  • Supporting various groups that manage and lead the Facility with paperwork swapping & internal and external communication.
  • Responsible for inbounding & out-bounding billing and filing paperwork.
  • Create drivers work order documents, manifests & Communicate with the Operations & Logistics Manager, Operations Supervisor and others regarding customer service issues as well as regarding request for credit or partial credit of invoices due to quoted rates, billing discrepancies, QA/QC, or errors of omission.
  • Track sales order totals received and provide daily, weekly, and monthly totals to the team, upon request.
  • Store all necessary reports, documents and excel spreadsheets on NetSuite, OneDrive and share access with internal customers. Includes reports related to Transportation Compliance, Environmental Compliance, Health & Safety and other support areas as needed.
  • Other duties include managing outgoing mail to customers as needed, filing, faxing, ordering supplies, inputting/updating Purchase Orders, back-up for inbound & outbound of facility materials and providing administrative support to the operations & logistics Manager & Operations Supervisor by printing manifests/BOL's.Requirements:
    • High school diploma or GED (General Education Degree)
    • Associated degree preferred
    • Proficient in Microsoft Office, specifically Outlook, Word, and Excel
    • Minimum of 2 years' experience in office management and/or administrative roles
    • Excellent written and verbal communication skills
    • Experience creating spreadsheets and generating reports
    • Ability to multitask and prioritize
    • Self-starter with strong problem-solving skillsOur DEI CommitmentReworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law. Know Your Rights ()Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.

Keywords: Disability Solutions, Salem , Operations Assistant, Other , Taunton, Massachusetts